política de privacidad

Terms & Conditions

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1. Introduction

Welcome to RJS Vapes SLU. By using our website (https://www.rjscbd.com/) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use this site or purchase our products.

 

2. Company Information

RJS Vapes SLU is a company registered in Spain with NIF B19333590. Our registered office is located at Calle Panticosa, Num 3, Planta BJ, Puerta 20, 03189 Orihuela, Alicante.

 

3. Use of the Website

 

3.1. By accessing the website, you warrant and represent that you are legally entitled to do so and to make use of information made available via the website.

 

3.2. The website may not be used for any unlawful or fraudulent purposes, and you agree to comply with all applicable laws and regulations when using our site.

 

3.3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from RJS Vapes SLU.

 

4. Products and Services

 

4.1. All products and services available on this site are subject to availability. We reserve the right to discontinue any product at any time.

 

4.2. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

 

5. Orders and Payments

 

5.1. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods.

 

5.2. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

 

6. Shipping and Delivery

 

6.1. We aim to dispatch all orders within 2-3 business days. Delivery times may vary depending on your location and are subject to potential delays beyond our control.

 

6.2. Shipping costs are calculated during checkout and are based on the weight and destination of the order.

 

7. Returns, Refunds, and Cancellations

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7.1. Returns

 

We accept returns within 14 days of receipt of your order, provided the product is unused, unopened, and in its original packaging.

 

7.2. How to Initiate a Return
 

To initiate a return, please contact our customer service team at rjsvapes@gmail.com with your order number and reason for return. We will provide instructions for returning the product. Customers are responsible for return shipping costs unless the product is faulty or incorrect.

 

7.3. Refunds
 

Refunds will be processed using the same payment method used during the purchase, once we have received and inspected the returned item. Please allow up to 10 business days for the refund to appear in your account.

 

7.4. Cancellations
 

You have the right to cancel your order within 14 days of placing it, provided the order has not already been dispatched. If your order has already been shipped, you may still return it following the returns process outlined above.

 

7.5. How to Cancel an Order
 

To cancel an order, please contact us as soon as possible at rjsvapes@gmail.com with your order number and cancellation request. If the order has not yet been processed or dispatched, we will cancel it and issue a full refund.

 

7.6. Exemptions

Please note that we cannot accept returns or cancellations on products that have been opened or used, due to health and hygiene reasons, unless the item is faulty.

 

8. Limitation of Liability

 

8.1. To the fullest extent permitted by law, RJS Vapes SLU shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of this website or products purchased through it.

 

8.2. This limitation of liability applies to damages of any kind, including but not limited to, loss of profits, revenue, data, or goodwill.

 

9. Governing Law

 

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

 

 

Privacy Policy

 

1. Introduction

 

RJS Vapes SLU is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

 

2. Data We Collect

 

2.1. We may collect and process the following data about you:

• Information you provide by filling in forms on our site.

• Details of your visits to our site and the resources that you access.

• Information you provide when you communicate with us.

 

3. How We Use Your Data

 

3.1. We use the data collected to:

• Provide you with information about our products and services.

• Process your orders and manage your account.

• Improve our website and services.

 

4. Data Sharing

 

4.1. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

 

5. Data Security

 

5.1. We implement a variety of security measures to maintain the safety of your personal information.

 

6. Your Rights

 

6.1. You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request the deletion or removal of your personal data where there is no compelling reason for its continued processing.

 

7. Contact Information

 

If you have any questions about this Privacy Policy, please contact us at:

• Email: rjsvapes@gmail.com

• Address: Calle Panticosa, Num 3, Planta BJ, Puerta 20, 03189 Orihuela, Alicante